Fair4All Finance technology 101 webinar (January 2021)
Fair4All Finance’s ‘Technology 101 webinar’ is aimed at leaders of Credit Unions and CDFIs without a background in technology who are making decisions about technology for their organisations. On the call they explore:
- Demystifying technology – some foundational basics and explanations of some of the terminology used
- Technology in the community finance sector – intro to a functional model and the different roles of tech in customer engagement, decisioning and back office
- Insights from our recent survey and case studies from a couple of providers
You can watch the recording here: https://www.youtube.com/watch?v=daXWafbd3g8
You can find the slides here: https://fair4allfinance.org.uk/wp-content/uploads/2021/01/Technology-101-Final.pdf
Fair4All Finance digital strategies webinar (April 2021)
A digital strategy ought to be a priority for every lender no matter how big or small – but less than half of community finance providers have one. In conjunction with Digital Wonderlab, in this webinar Fair4All Finance explore what a digital strategy is and the role it plays in you meeting your business goals, helping you identify:
- The questions you need to answer to start developing your digital strategy
- How to develop a proportionate digital strategy that is fit for your business
- What support, tools and materials are available to help you
The webinar also hears from a couple of community finance providers about how they have used their digital strategy to enable their business objectives.
You can watch the recording here: https://www.youtube.com/watch?v=xSg_i7yRwmY
And download the corresponding e-book which is available by emailing Digital Wonderlab.
Fair4All Finance understanding the role of technology in community finance report (December 2020)
Fair4All Finance, The Finance Innovation Lab and Innovate Finance surveyed the community finance sector to understand the role of technology in the industry.
The survey highlighted the high level of ambition throughout the sector to further develop technology, to help make products and services more accessible and relevant to the consumers of tomorrow. It also identifies challenges with legacy technologies, IT capability and funding.
Headline findings from the report are:
- 93% of providers expect they’ll need to substantially increase their technology in the next five years – in many cases to survive
- 37% of lenders are undertaking or planning significant technology change, with many looking at replacing their core technology
- Funding is by far the main perceived barrier to the sector optimising its use of technology, with insufficient capability and inappropriate products from suppliers behind in second and third place
Read the report here: https://fair4allfinance.org.uk/news/understanding-the-role-of-technology-in-community-finance/