Responsible finance providers are committed to treating customers fairly. But there is still little guidance available on identifying vulnerability, and treating customers fairly once they have entered a vulnerable situation.
This webinar is a great opportunity to learn more about the approaches that work, get advice on your own approach and share views and experience with your peers.
It is targeted at loan officers, and those wishing to learn about best practice in identifying and working with vulnerable customers.
Price for members is £150 + VAT
To find out more and book a place, please contact email@example.com